This accessibility statement applies to the website https://interface-online.org.uk/.

This website is run by Interface. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• Zoom in up to 400% without the text spilling off the screen (updated for WCAG 2.2).
• Navigate most of the website using just a keyboard.
• Navigate most of the website using speech recognition software.
• Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We also aim to make the website text as simple as possible to understand.

How accessible this website is

We know that some parts of this website are not fully accessible. While many pages follow good accessibility practice, there are areas that do not yet fully meet WCAG 2.2 Level AA requirements. For example:

• Some images do not have alternative text.
• Some older PDF documents are not fully accessible to screen reader software.
• Some form elements lack clear labels or instructions.
• Color contrast on some buttons and decorative elements may be insufficient.

What to do if you cannot access parts of this website

If you need information on this website in a different format, such as accessible PDF, large print, audio recording or braille, please contact us:

• Email: marketing@interface-online.org.uk
• Phone: 0131 651 3200
• Address: Interface, 20 Potterrow, Edinburgh, EH8 9BL
• British Sign Language (BSL) users: You can contact us via Contact Scotland BSL, the online BSL interpreting service.

We aim to respond within 5 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact the Marketing Team at marketing@interface-online.org.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you are not satisfied with our response to your accessibility concern, you can contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Interface is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with accessibility regulations

• Images and Alt Text: Some images and icons lack appropriate alternative text, which means users of screen readers cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).
• Interactive Labels: Some buttons and form controls lack programmatic labels, making it difficult for assistive technology to identify their purpose. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).
• Focus and Navigation: Keyboard navigation does not always follow a logical order, and some elements lack a visible focus indicator. This fails WCAG 2.2 success criteria 2.4.3 (Focus Order) and 2.4.7 (Focus Visible).
• Color Contrast: Some text and graphical elements do not have sufficient contrast against their backgrounds. This fails WCAG 2.2 success criterion 1.4.3 (Contrast – Minimum).
• Heading Structure: Some pages use headings out of order, which can confuse screen reader users. This fails WCAG 2.2 success criterion 1.3.1 (Info and Relationships).

We are prioritising these improvements as part of our 2026 development roadmap.

Disproportionate burden

We are not currently claiming any accessibility issues as a disproportionate burden.

Content that is not within the scope of the accessibility regulations

At present, all primary content on this website is intended to fall within scope of the regulations.

What we’re doing to improve accessibility

Accessibility is a core part of our ongoing maintenance. We are currently:

• Updating our CMS to include mandatory Alt Text fields.
• Ensuring reasonable adjustments are available to any user while technical fixes are being implemented.

Preparation of this accessibility statement

This statement was prepared in January 2026.

The website was reviewed using a combination of automated checking tools (WebAIM WAVE and Axe DevTools) and manual testing of key user journeys (Contact Us, Member Search, and News) conducted by Interface staff.

This statement will be reviewed and updated annually, or sooner if significant site changes occur.