The National Wallace Monument
Lynn Dickson, Business Engagement Executive, Interface

By Lynn Dickson, Business Engagement Executive, Interface

When did you start at Interface and what’s your background? 

I started with Interface in October 2018 joining the organisation as a Business Engagement Executive and covering the Forth Valley and North Clyde area.

Having over 20 years’ experience in client relationship roles and supporting business growth, my key focus has always been to help businesses to access support on their growth journey and to form strong collaborations along the way.

Prior to joining Interface, I worked with Business Gateway as a Funding and Growth Advisor which was also a very varied and interesting role. Giving clients the right support at the right time is crucial to accelerating growth and whether this is through tailored advice, grants and lending or accessing other support – it is always worthwhile when making that difference.

I also managed to find some time to study again and achieved my SFEDI Diploma in Business and Enterprise Support.

What attracted you to the position?

I had introduced several clients to Interface and was very impressed with how clients were looked after. The opportunity for me to continue to support a diverse range of businesses on their growth journey and to work with a well-respected organisation and great team was also very appealing.

What does your role incorporate?

I work with organisations from all sectors and aim to understand their innovation challenge which could be developing products or improving processes or services.  It’s really interesting when I visit clients at their premises and helps me understand what the business does and how I can best help, hopefully, this makes it a little easier for the clients too. With a background in funding, I like to keep up to date with the latest funding options for projects and help companies to access this support. When working with these clients, I reach out to establish successful collaborations with the Scottish Universities and Research Institutions to help move the project forward. 

What does a typical day look like?

Thankfully the role is varied which keeps it very interesting. Being the newest member of the team, I have been getting myself known in the area and working closely with some of my referral partners including Business Gateway, Scottish Enterprise, intermediaries and clients alike. I am based within the Stirling University Innovation Park which is ideal for forming relationships within Stirling University campus. 

What do you like most about the role?

It’s very rewarding and satisfying when I can support a client with their growth journey and arrange successful collaborations that can really make a difference to a project for both the client and the academic partner.

What advice would you give businesses which want to collaborate with academic expertise? 

I would encourage businesses to get in touch if they would like to discuss their project and I can then identify what support might be available and make these connections. Collaborating with Universities and Research Institutes can have a powerful impact and be very effective when helping a business to access the expertise and resources that may not be available within their organisation. It’s a win-win for these partnerships and this knowledge exchange can be the catalyst to spark growth through innovation.

If you would like to find out more about how your business could be supported, please contact your local team member at Interface.

09 May 2019