What can I say – we have worked alongside colleagues at Interface since 2019 with over 20 different projects under our belt. Each project has sharpened and nudged us forward. This genuine relationship has also led to a long‑term partnership with UWS and connections with multiple universities. From immersive tech to engineering, sustainability and now social robotics, Interface has helped us open ourselves up to fresh, innovative thinking with real impact. It’s a win‑win‑win.”
Mike Benson, Director, The Scottish Crannog Centre

Crannog Staff and Volunteers

Background

The Scottish Crannog Centre, located on Loch Tay in Perthshire, is an award‑winning museum and living history site dedicated to caring for, researching and sharing the stories of Scotland’s Iron Age crannogs. Through reconstructed dwellings, experimental archaeology, traditional crafts and immersive interpretation, the Centre brings to life how people lived, built and engineered over water some 2,500 years ago.

Since the original Interface‑supported project, the organisation has undergone a period of profound change. Following the devastating fire in 2021, the Centre relocated to a larger, better‑situated site at Dalerb on Loch Tay. This move accelerated its transformation from a successful but ageing visitor attraction into a values‑driven, museum‑focused organisation with social justice, sustainability and community at its heart. The Centre has since more than tripled its income, doubled staff numbers and embarked on a £6m redevelopment programme, including the construction of a new, full‑scale crannog using predominantly Iron Age techniques and materials.

All of this growth has been underpinned by long‑term collaboration with universities across Scotland, brokered and supported by Interface.

The Challenge

As the Centre evolved, it faced multiple, interconnected challenges:

Meeting these challenges required specialist academic expertise, fresh perspectives and the capacity to experiment – resources that are difficult for a small cultural charity to access alone.

The Journey and Interface’s Role

Interface has played a sustained, strategic role since 2019, acting as a trusted connector between the Scottish Crannog Centre and academic expertise. Innovation Engagement Executive Lorna Watson worked closely with Director Mike Benson and the wider team to understand evolving ambitions and identify the right academic partners at each stage of development.

Rather than a single intervention, Interface enabled a portfolio of collaborations that grew alongside the organisation, spanning technology, engineering, design, sustainability, social impact, marketing and robotics. Over 20 projects have now been delivered, many supported by Scottish Funding Council Innovation Vouchers and follow‑on funding.

Key Collaborations and Developments

Immersive Technology and Interpretation (University of the West of Scotland)

The original Innovation Voucher project with UWS laid the foundations for a step‑change in interpretation. It delivered:

These outputs informed the creation of a new gallery and continue to shape the Centre’s approach to storytelling, helping collections to “sing” to different audiences. The partnership has since expanded to include branding, marketing, student placements, VR development and sustainability‑focused projects, forming a long‑term strategic relationship.

Artefacts, Design and Creative Media (UWS & UHI)

Follow‑on projects that brought unseen artefacts to life and enhanced The Crannog brand include:

Engineering the Iron Age (Heriot‑Watt University)

As part of the move to Dalerb, Interface connected the Centre with Heriot‑Watt University engineering students to explore the structural ingenuity of crannog construction. Working alongside craftspeople, archaeologists and engineers, students designed interactive model crannogs made from sustainable materials reclaimed from the main build.

These hands‑on models, launched in spring 2025, allow visitors to experiment with forces, stability and construction strategies, translating Iron Age engineering into playful, contemporary learning. For students, the collaboration reframed engineering beyond industrial contexts, highlighting sustainability, logic and longevity.

Crannog Building

Measuring Social Impact and Sustainability (University of Glasgow)

A 2023/24 student placement focused on articulating the Centre’s societal impact. This work examined:

The project helped evidence a sustainable museum model based on growing materials, skills, partners and audiences, supporting award submissions and future funding.

Film, Storytelling and the Rebuild (Edinburgh Napier University)

A filming placement documented the reconstruction of the new crannog, capturing traditional skills, community participation and the ambition to create a national museum with activism and inclusion at its core. This content supports interpretation, fundraising and digital engagement.

Looking Ahead: Social Robotics (University of Glasgow, 2026)

The next phase of innovation will explore human‑centred social robotics. In a co‑design research partnership, researchers will work with staff and visitors to prototype robots that enhance public engagement, for example, supporting tours or multilingual interpretation while reflecting the Centre’s values of inclusivity and care.

Impacts on the Organisation and Community

Organisational Growth and Resilience

Innovation and Visitor Experience

Community and Social Impact

Skills, Learning and Talent Pipeline

Academic Benefits

Academic partners have gained access to a rich, real‑world testbed for applied research and teaching. Students engage with authentic challenges, while universities strengthen their civic mission and visibility. Relationships have extended into advisory roles, placements, curriculum enrichment and long‑term research collaborations.

Moving Forward

The Scottish Crannog Centre demonstrates how sustained academic collaboration – enabled by Interface – can transform a small heritage organisation into a resilient, innovative, community‑centred national museum. Geography has proven no barrier to excellence; instead, partnership, curiosity and shared values have driven growth, impact and ambition far beyond the loch shore.

Sentiental Limited & University of Strathclyde – A Powerful Partnership

Introduction

In 2018, a connection brokered by Interface set in motion a transformative collaboration between Welbot Ltd and the University of Strathclyde. What began as a project about workplace wellbeing, has evolved into a long-term, strategic partnership, resulting in a newly formed company Sentiental Limited (trading as Sentinel), that is tackling some of the most pressing health challenges faced by frontline workers today.

This case study explores how the partnership has grown, the critical role of Interface in connecting business with academia, and the significant impact of co-created innovation.

The Challenge

Welbot was established to address growing concerns around workplace wellbeing. Early efforts focused on reducing sedentary behaviour and supporting staff health through Welbot, a digital desktop tool.

However, by 2022, it was clear that an even greater challenge was emerging: the escalating mental health crisis among frontline workers, including emergency services and healthcare professionals. These groups face trauma, chronic stress, and burnout, yet often lack accessible and stigma-free support. Thus, Sentinel was formed and, together with University of Strathclyde, they bring together technology, commercial, and scientific expertise to help employees understand and manage trauma.

The Role of Interface

The partnership might never have begun without Interface’s facilitation. By linking Welbot with University of Strathclyde’s academic expertise, Interface enabled the business to access specialist researchers in trauma, psychology, and workplace health. Interface’s support also unlocked early funding opportunities, including an Innovation Voucher, which laid the foundations for further collaborative projects.

This first connection was pivotal leading to the formation of a new company, the exploration of new opportunities, industry applications and funding opportunities. It transformed what could have been a one-off project into a long term, multi-faceted partnership delivering real-world impact.

The Journey

Early Collaboration – Welbot (2018–2020)

Evolution into Sentinel (2022–present)

Research, Innovation & Global Expansion

Benefits and Impact

Impact on Sentinel

Impact on University of Strathclyde

A Model for Business–Academic Collaboration

“The Sentinel–University of Strathclyde partnership is an exemplar of what Interface set out to achieve: turning an initial connection into a long-term, mutually beneficial relationship. The collaboration demonstrates that when businesses and academics work closely together, supported by effective brokerage and relationship management, the results extend far beyond individual projects -creating solutions that deliver societal, economic, and international impact.”
Louise Arnold, Senior Innovation Lead, Interface

From tackling sedentary behaviour in office settings to pioneering digital trauma support for frontline workers, the journey of Sentinel and the University of Strathclyde is a testament to the power of strategic, co-created partnerships.

With Interface’s facilitation, this collaboration has:

The Sentinel – University of Strathclyde journey showcases how enduring partnerships between academia and business can change lives – locally, nationally, and globally.

Airglove innovative healthcare products disrupting the Peripheral Arterial Disease treatment market, improving patient care and leading to clinical efficiency.

Background

Airglove Medical Ltd is a Scottish medical innovations company based in East Kilbride, Scotland. The company was started in July 2016 formerly known as Green Cross Medico Ltd, with Chairman Giovanni (Gio) Benedetti, a serial entrepreneur, the driving force behind the company. They operate with a lean structure, focusing on innovation and collaboration with healthcare institutions.

The company specialises in developing and commercialising healthcare products aimed at improving patient care and clinical efficiency. Their flagship product, Airglove, is a patient warming system designed to facilitate intravenous access by gently warming the patient’s lower arm through an inflatable double walled glove which is thermally regulated, thus making veins more accessible for cannulation.

They developed Airglove Arm (first generation), a thermal vasodilatory, CE certified device designed to facilitate cannulation of the peripheral veins in difficult intravenous access patients (DIVA).  Airglove technology provides a safe, convenient and effective way of vasodilation treatment for DIVA patients, but Airglove Medical also recognised that their unique technology could be revolutionary for people who suffer from Peripheral Arterial Disease (PAD).

200M people globally suffer from Peripheral Arterial Disease (PAD) with 716,817 over 55’s in the UK with symptomatic PAD costing on average £23,502 per patient, per year (NICE). This is a common condition where a build-up of fatty deposits in the arteries restricts blood supply to the leg muscles and is treated by diet, reducing weight, reducing alcohol and exercise. However, in the UK every year there are 72,000 angioplasties, 18,000 lower limb bypasses and 3,500 amputations.

Current self-care therapy for PAD is walking therapy, which is difficult for people with moderate-to-severe PAD. Independent exploratory research indicates that gentle heat therapy delivers significant PAD benefits.

The Challenge

Airglove Medical required academic expertise to help develop a second generation Airglove, delivering two distinct units: Airglove LEG for Peripheral Arterial Disease (PAD) treatment and Airglove ARM for Difficult Intravenous Access (DIVA) treatment to be used in both the UK and globally.

The Solution

Expertise was required in the areas of product design, electronics, electrical engineering and biomedical devices, due to the company’s lack of knowledge in these areas.  Jackie Sanderson of Interface connected Airglove Medical with Edinburgh Napier University as they had the necessary expertise and background IP in product, biomedical devices, electronics, electrical and power electronics designs.

Working in partnership with Professor Chan Hwang See and the specialist academic team at Edinburgh Napier University the aim was to develop the first PAD prototype of Airglove LEG (with cradle resting unit).

Two new improved versions of the practical prototype of Airglove LEG resting unit (“Cradle”) were designed, built and tested at Edinburgh Napier’s in-house facility.

Several heat transfer measurements of the Airglove LEG unit were setup and carried out with good indication of thermal distribution on the human leg and by testing the power handling performance of the Airglove ARM unit, the results suggested that the existing 300W motor would suffice for the new Airglove LEG unit, leading to the development of a simulated electronic prototype for the Airglove unit.

Four students, three final year undergraduate students and one MSc student were involved in the product design including Computer Aided Design (CAD) drawing and prototyping, Printed Circuit Board (PCB) design and testing, electrical engineering as well as contributing to the medical device and signal processing of the product.

The students proposed new electronics features, i.e. remote control, battery power, new sensors, smart control unit and wireless connectivity of the device, for the future advanced model of the Airglove unit.

The project was funded through a Standard Innovation Voucher and Advanced Innovation Voucher.

The Benefits

Academic Benefits

The Next Steps

Danu Robotics is developing a revolutionary robotic waste sorting system to help the waste management industry significantly increase their productivity, prevent valuable resources going into landfill, boost the circular economy and clean up the environment.

Background

The world generates 3 billion tonnes of domestic solid waste annually, less than 10% of it is recycled. Worldwide, recycling sites require human intervention to pick out contaminants, which can pose health risks and is extremely inefficient.

Xiaoyan Ma founder of Edinburgh-based, clean tech company Danu Robotics, has combined her expertise in high performance computing (HPC) with her passion for the environment to revolutionise the efficiency of the recycling sector by developing an AI-powered, robotic sorting system.

She explained: “I have been a committed environmentalist since I was a teenager and always recycled my household waste, but I’d never thought about where it ended up. So, a couple of years ago, while I was studying, I decided to look into the whole process, and I was shocked at how inefficient it was.”

The Challenge

As a team of one, Xiaoyan needed help in identifying additional resources to support the development of the robotic solution. She required both experts in robotics and hardware development. She also called for help with software development and computer vision expertise. Experts in advanced data analytics and image recognition capability, would help develop a more accurate machine learning algorithm and object classification to enable the robotic system to differentiate between recyclable materials and general waste.

Following an introduction from John Hill, her student enterprise advisor at Edinburgh Innovations, Interface made several connections to different academic teams to support Danu Robotics on their journey of development.

The Solution

Interface connected Danu Robotics into the Design Manufacturing & Engineering Management (DMEM) department, at the University of Strathclyde. The DMEM students undertook a six-month project researching and developing the robotic picker equipped with a camera to identify objects and an appropriate algorithm to instruct the picker to pick out the recyclables and place them in a designated area. The robotic picker needed to meet predefined performance requirements, and in addition, the solution had to be durable, recyclable/sustainable, affordable, portable and re-programmable. Several options were considered to design robotic pickers that were fit for purpose ranging from, a custom solution where the robotic picker uses a suction and release mechanism rather than grab and release, to the modification of an off-the-shelf robot arm/picker to the combination of hard robot and soft robot.

In conjunction to this project, Interface also connected Danu Robotics into EPCC at the University of Edinburgh to develop software for identification and classification of objects and to define suitable hardware, including sensors and cameras, for the robotic picker.

The software development phase required development of a machine learning algorithm that takes image data and sensor data to differentiate recyclables from the general waste. The company had to build up a waste image database to help the system identify contaminants, the collection of the image data was supported by Glasgow City Council. Each item in this visual database was then labelled by a specialist data processing company and the updated database used to ‘train’ the machine learning algorithm to identify what can and cannot be recycled.

With initial system training complete, the software required further development to direct the robotic sorting system to remove contaminants from a moving conveyor belt as efficiently and effectively as possible. Working with EPCC’s Cirrus supercomputer resources, accelerated the development of the project, with two months of lab tests to integrate the software with the robotic hardware, followed by a three-month trial of the prototype system at Glasgow City Council’s recycling centre.

The initial collaboration with EPCC was funded by a SFC Innovation Voucher, then EU Horizon 2020 (H2020) funding which in turn helped leverage £70K in a SMART Scotland grant. They have recently secured SFC Advanced Innovation Voucher funding to continue development work with EPCC.

Other opportunities which Interface have been instrumental in assisting Danu Robotics with include:

The Benefits

  • The development of a revolutionary robotic system for the recycling and waste management industry to significantly increase recycling efficiency;
  • Danu Robotics’ prototype can work at 40 picks per minute versus trained human operators that work around 10-20 picks per minute.
  • It can reduce the contamination rate from current level of 50%, to 10% to below 1% while saving on operating costs ranging from 30% to 100%.
  • The technology can be used by any recycling facility worldwide regardless of its size, its current technology or location. It can support recycling activities in both developed countries and developing nations.
  • Danu Robotics’ efforts are paying off with several large European recycling companies showing interest in the product.
  • Since inception in 2020 Danu Robotics has grown from 1 to 10 employees and has raised £275K from Sustainable Ventures and Old College Capital, £160K Smart funding, £75K EDGE Funding, £43K in support from Higgs Business Incubation Centre and £20K from SFC innovation voucher scheme.

Background

Entergaia Technologies located in Aberdeen, Scotland is a holding company for value creating entities in the areas of energy technology and AI and Analytical software development. Entergaia Technologies aims to push the boundaries of innovation and technology.

Formed in 2018, Entergaia Technologies were looking to develop a long-range wireless power transfer (WPT) solution that would result in the creation of a new portfolio focusing on long range wireless power transfer.

Wireless power transfer (WPT), wireless power transmission, wireless energy transmission (WET), or electromagnetic power transfer is the transmission of electrical energy without wires as a physical link. The technology of wireless power transmission can eliminate the use of the wires and batteries, thus increasing the mobility, convenience, and safety of an electronic device for all users. Wireless power transfer is useful to power electrical devices where interconnecting wires are inconvenient, hazardous, or are not possible.

The Challenge

The manufacturing process of electrical wire, steel and batteries emit enormous greenhouse gases into the atmosphere. Entergaia Technologies wanted to develop a Wireless Power Transfer System (WPT) that demonstrated the long-range transmission of electrical power which could gradually reduce the use of steel wires and reduce the number of batteries used in storing electricity, which would in turn, reduce greenhouse emission and improve environmental sustainability. There was evidence to suggest that Entergaia’s WPT model worked but only over short distances.

Entergaia Technologies required assistance from an academic institution to investigate potentially three projects. Initially a proof of concept to look at the notion of beaming electricity from the point of production to the point of utilisation without electrical cables or batteries, followed by testing of such a model and then the development of a demonstrator.

The Solution

Entergaia Technologies with assistance from Dr Peng Li of the University of Aberdeen aimed to develop a Wireless Power Transfer System (WPT) that demonstrated the long-range transmission of electrical power. The solution would gradually reduce the use of steel wires and reduce the number of batteries used in storing electricity, which would in turn, reduce the amount of greenhouse gases emitted into the atmosphere through the production of steel cables and batteries.

During the initial phase, the application focussed on the possibility of a long-range wireless-powered electric vehicle charging system that was beyond any current near field deployments in existence. Subsequently simulations showed that long range transfer of electrical power is possible.

The work also established the possibility of electromagnetic beam tracking and directioning – which means tracking the transmitted electrical energy in motion. The beam technology would help in future developments of a wireless power charging solution that is mobile and semi-autonomous, enabling charging of electric vehicles in motion or beaming electrical energy from space, where there are no energy losses due to positional changes.

This phase also identified areas of the components analysed that require significant improvement and showed the possibility to combine some technologies to help future prototyping and product development. The understanding derived from this work would be beneficial for Entergaia’s future strategy in deploying associated products such as beaming electricity from space, wireless electricity deployment during emergencies, beaming wireless electricity to charge robots, IOT devices and remote vehicles (ROVs).

The Future

The result from the initial collaboration with the University of Aberdeen showed that although it was possible to develop a Wireless Power Transfer System (WPT) that demonstrated the long-range transmission of electrical power there was the need to increase power efficiency received at the receiving end that would eventually charge the battery. Entergaia Technologies’ focus then turned to optimising the receiving end that charges the battery – a rectenna, to enable effective conversion of the microwave radiation received, to electrical energy, and loading the charge effectively onto the battery or other alternative storage.

Entergaia Technologies secured an Advanced Innovation Voucher through Interface and partnered with Edinburgh Napier University who are producing an optimised prototype that improves power efficiency.

The Benefits

The Crover – the world’s first robotic device that ‘swims’ through grains to monitor their condition.

Background

Crover Ltd https://www.crover.tech has developed the world’s first small robotic device, known as a ‘CROVER’, that monitors cereal grains stored in bulk inside grain bins or storage sheds.  The CROVER device can “swim” within the grains and uses on-board sensors to measure local parameters, such as temperature and moisture, to build a full map of the conditions within the grains. Unlike current grain monitoring solutions that measure only one variable and have limited reach, the CROVER’s remote monitoring capabilities provide real-time data across a range of measurements allowing grain storekeepers to identify critical conditions, like hotspots early and maintain quality of the grains through proactive management.

Crover Ltd were a start-up when they initially approached Interface in 2019, they have since grown from two co-founders to 20 employees.

Since 2019 they have secured significant investment, raising over £600k in innovation prizes and grants (including Scottish Enterprise and Innovate UK). They then opened a seed funding round for investors and hit their £150k target.

The Challenges / Solutions

“When we initially met Interface, we didn’t have a specific R&D challenge as we were focused on developing our product inhouse. An obvious area for support would have been in the areas of design and engineering, however, through discussions with Louise, she assessed how our business worked and proposed that we undertake a project with the Scottish Financial Risk Academy (SFRA). The project with the SFRA helped us determine precise financial estimates of the value of Crover data to grain storekeepers and its impact on the grain storage economics. Understanding the financial impacts of Crover’s monitoring capabilities, had wider implications such as being able to quantify monetary value to grain insurers, and the potential to reduce insurance premiums for farmers and grain merchants.” Lorenzo Conti, Co-founder Crover Ltd

Following on from this initial project, one of the main technical challenges Crover Ltd faced related to the precise location tracking of the device within the grain bulk. Conventional signals, such as GPS and WiFi, did not work due to their inability to penetrate the solid grain bulk so a novel approach was required. Crover Ltd had undertaken some initial testing of different solutions, however they needed to tap into academic expertise in ultrasonic waves, positioning systems, electromagnetic signals, wireless sensor network (WSN) and Simultaneous Localization and Mapping (SLAM), to help improve the accuracy of the device location.  Interface connected them to the University of Glasgow who undertook an initial feasibility into a means of measuring and identifying the location of the robotic device in bulk grain storage.  This was initially funded by an Impact Accelerator Account fund of £10k, which then led onto a further project where University of Glasgow and Crover Ltd secured a further £27K to continue the project to a successful conclusion.

Since the initial collaboration Interface has assisted Crover Ltd embark on several other successful collaborations focusing more on the future enhancement and performance improvement of the robotic device, by tapping into design and engineering expertise from several Scottish Academic Institutions.  These involved:

The Benefits

The benefits resulting from the numerous collaborations which Interface have helped broker have undoubtedly helped Crover Ltd in both product development and business growth terms.  Interface has helped open doors for Crover Ltd and helped Lorenzo and his team to establish strong links with academia resulting in some innovative and exciting developments.

Since its inception in 2019 Crover Ltd has grown from 2 employees to over 20 employees, has raised significant investment and secured over £600K in innovation prizes and funding.

Background

Touchless Innovation, trading as Sanodaf, is a company that specialises in advanced disinfection and decontamination technology.  Their aim is to create, design and manufacture innovative processes and products to help eradicate micro-organisms and infections that can cause health issues in everyday life for people and animals.  They have experience of disinfection and decontamination as a service company and were looking at new devices to enhance current hygiene technology.

With expertise in environmental decontamination, Touchless Innovation developed a novel prototype of an easy-to-understand and cost-effective hand-hygiene device.  It was based on the simple principle of using ultraviolet to kill micro-organisms that are commonly found on hands, specifically using UV-C which is proven technology for eradicating pathogens.  The prototype was a hand sanitiser unit that prompted the user to place their hands inside an aperture that delivered a short transmission of UV-C directly onto hand surfaces.  The unit was automated and, upon entry, a timed exposure to UV-C would be experienced by the skin.  It was a touchless process and the unit would indicate when hands could be removed.  The entire process was delivered quickly and without any noise or residue.

Specialist UV-C devices are used in laboratory settings but there was not an accessible device for everyday use. The creation of this device would allow people to efficiently sanitise hands without access to washing facilities and within a much-shortened time period.

Challenge

The company did not have the required expertise to test the device and demonstrate the intended claim that it kills 99.9% of MRSA after a short exposure on the hands and that it was also safe for human exposure.  The practical work to test the device required a respected Category 2 laboratory facility and testing by an independent body for credibility. 

Solution

Interface connected Stuart White, Director of Touchless Innovation, with Edinburgh Napier University as it had the laboratories, expertise and bacterial strains required to carry out the microbiological aspects of the work.  This collaborative project was funded by a Scottish Funding Council Innovation Voucher.

Benefits

The results of the project allowed the company to identify any potential areas for design improvements and confidently market the device as a high volume, commercial product.  Given the robustness and limited cost, it was considered that the portable version of this device would have an immediate market, both domestically and internationally.

The success of this product would improve the ability to sanitise hands in everyday situations to fight infections and ill health and would create jobs in Scotland where the device would be manufactured.  The product had wide market appeal and the company’s intention was to expand globally into other markets where hygiene is poor and access to clean water restricted. 

The company also planned to have a version of the device to be used in disaster situations where there was no power or clean water and a high risk of illness and infection spread. 

It has been a privilege to work with the team at Napier; they have shown a high level of interest in the project from day one and demonstrated a very professional level of competency in undertaking the project, and in publishing the final result.  This now leaves my company able to grow and expand with this product and I hope to be able to work with the team at Napier again.  The result of this collaboration will make a very positive impact as we can now press ahead with the creation of working prototypes and move closer to releasing this product onto the market place.  We are aiming to sell it in the UK and overseas and this will be a significant step for us as an SME (small or medium-sized enterprise).  Stuart White, Director, Touchless Innovation

It was an excellent experience working with Touchless Innovation.  The partner was extremely enthusiastic about their product but also realistic with the aims of this project.  I look forward to working with them again.  Dr Nick Wheelhouse, School of Applied Sciences, Edinburgh Napier University

Touchless Innovation Ltd was shortlisted for the Innovation of the Year award at The Scottish Knowledge Exchange Awards 2019.

Follow-On Activity – Advanced Innovation Voucher

Following on from their initial project with Edinburgh Napier University, Touchless Innovation were looking to collaborate with a university partner to verify that electrostatic spraying of hydrogen peroxide was a more efficient method of decontaminating hospital rooms than fogging, the current standard method used in the NHS.  Interface was able to successfully connect them to the University of the West of Scotland (UWS) where the company had access to the University’s specialist category 11 containment facilities, including the facilities required to undertake testing of the fogging and electrostatic spray disinfection delivery systems.  This project was funded by a Scottish Funding Council Advanced Innovation Voucher.

Benefits

The results of the project confirmed the company’s expectations as well as highlighting some additional considerations for future treatments and applications.  A full submission of the results was made to the NHS and Health Improvement Scotland.

Follow-On Activity – KTP

The current approach to disinfection/decontamination utilises two separate units: a fogging system and an electrostatic sprayer; the former being used to transform the disinfectant liquid into a dry fog for areas that can be effectively sealed off, and the latter which adds a negative electrostatic charge to the solution ensuring it surrounds and adheres to all surfaces it touches (for open-area use where traditional fogging would not be appropriate).

As the company had no engineering capability, they formed a Knowledge Transfer Partnership (KTP) with UWS to develop a unique combined fogging and electrostatic spray disinfectant device for commercial use – two different technologies to run from one power source. This would underpin rapid business expansion and ensure the UK is at the forefront of market-led technology, addressing both societal and economic impacts of poor hygiene control within public and private buildings.

Benefits

Business – Prior to the KTP, the business was dependent on external suppliers/market forces, limiting the control of their own direction. The KTP has enabled the business to become a manufacturer of their own device, allowing them to compete in a wider market and decide their own path.

They have benefitted greatly from being involved in the process of designing and creating a new concept for a device and then being able to carry this through to product build and test. The process has helped the business understand manufacturing and the issues around supply chain, in-house and external expertise and how these are linked in the creation of a new product.

Finally, the investment has enabled the business to acquire the global Sanondaf brand, operating across multiple territories and with ready-made customers for their new combined electrostatic/fogging unit. 

Academic – The project, based on an Advanced Innovation Voucher, allowed a strengthening of the relationship with a fast-growing business as well as providing an opportunity for cross-school collaboration between the School of Health and Life Sciences and the School of Computing, Engineering and Physical Sciences. In addition, the project provided an opportunity for:

Our experience of the KTP scheme, working with UWS, and the support on offer from Innovate UK has been exceptional and we are on the cusp of rapid business expansion as a result. I would thoroughly recommend the programme to any ambitious business that is looking to innovate and embed new knowledge within their organisation. Having seen the capabilities of the model, we are already framing a potential follow on KTP – Stuart White.

Touchless Innovation Ltd was shortlisted for the Innovation of the Year award at The Scottish Knowledge Exchange Awards 2022.

Background

Outer Hebrides Tourism (OHT) is the official DMO (Destination Management Organisation) for the islands from Barra & Vatersay up to the northern tip of Lewis. The islands have seen a growth in the number of food trucks over recent years. Seafood shacks and other more traditional fast-food outlets have always been popular due to the nature of their market and the small local population which makes it hard to start a formal restaurant.  Many trucks are in stunning locations, getting a good following from extending their menus and focusing more on local sourcing. Due to COVID, outdoor eating became an even more important component of the islands’ food offering.

Challenge

OHT was looking to develop a strategy for the food trucks that could help these businesses take advantage of this opportunity and turn this into a type of island “street food” to include:

• Menu/offering to reflect visitor needs and the limited facilities
• Operations to comply with COVID restrictions
• Promotional campaign strategy to help the food sector contribute to the islands’ reputation as a tourism destination

Solution

In May of 2020, Interface joined forces with VisitScotland and the Scottish Tourism Alliance to launch the Adopt a Business scheme; a new initiative aimed at boosting the sector’s recovery from COVID by connecting tourism businesses to university academics and students for research and development projects; helping businesses to diversify and adapt to the new environment.

Dr Jaylan Azer, Adam Smith Business School at Glasgow, kindly agreed to help support Rob McKinnon Street Food – Outer Hebrides Tourism through the Adopt a Business initiative.  She successfully applied for funding from the University of Glasgow and the Economic and Social Research Council (ESRC) to fund the project; employing professional graphic artists to create images for new branding.

After a site visit, Dr Azer recommended an overarching branding for the 19 independent food trucks located in Stornoway, Isle of Harris and Barra. The branding was called ‘Food with a view’. The rationale behind the name related to the main common factor of the trucks’ locations, overlooking stunning views of the isles. The brand was also used to market the variety of food provided by the trucks.

To counter the distance between the trucks and the limited awareness of the variety of food, Dr Azer suggested a collaborative menu with the brand name and logo of ‘Food with a view’ and showcase the type of food each truck provided, facilities they have (e.g. payment method, seating, dietary offerings, etc.) and a graphical map, showing the route between trucks and location.

Dr Azer also made recommendations as to their social media presence and the incorporation of the overarching brand in both their social media platforms and their signposts.

Benefits

The Food with a View social media campaign was the first stage of this project and fully embraced by both consumers and businesses.

The project has supported businesses by raising the awareness of local produce through a social media campaign and collateral, enabling excellent visitor engagement.

There are many opportunities that will support businesses going forward in further phases of this project; developing the food and drink offer in the islands and achieving economic growth.

Background

Established in Inverness in 2004 by Carole MacKintosh, Highland Counselling Services Ltd, trading as Scottish Counselling Services, has grown from a small local service provider into a market leading organisation covering the Scottish mainland and islands with adults, children and young people as their client groups.  Scottish Counselling Services provides a confidential counselling service to both the private and public sector for a wide range of life-affecting issues.

Challenge

Looking to the future sustainability of the business, the lack of suitable software that could handle the varying requirements of the business had reached a critical point. Although Scottish Counselling Services had undertaken their own research, they had been unable to identify a software package that could meet the needs of their individual team members.  Scottish Counselling Services (SCS) wanted to work in collaboration with an academic with Computing Science expertise to develop a system which would more accurately meet their needs.
 

Solution

Interface was able to successfully match SCS with Dr Bruce Scharlau of the University of Aberdeen’s School of Computing Science.  Dr Scharlau had founded ‘The Software Factory’, an initiative created specifically for industry to realise their ambitions through work with the University to deliver software solutions.

Scottish Counselling Services worked with Dr Scharlau to develop a new system which would enable business growth whilst taking account of secure data storage of records, and efficient work-flow processes. No such system previously existed, so the project output was instrumental in enabling the business to move forward, refining its service offering, thereby securing future sustainability.

The project was funded by a Scottish Funding Council (SFC) Standard Innovation Voucher.

Benefits

The new online system moved the staff from working with paper forms, a telephone, and managing staff and appointments via a spreadsheet to an online prototype, saving a day per week in admin work. This was all set up within the web application with encrypted records and minimal risks to privacy. The system has proven invaluable to the company.

We are now using our software and I am really enjoying having a focused system that we are all connected to. I am constantly delighted with the feedback from our team and how easy they all seem to be finding it. It has been such a good project for us all.  Carole MacKintosh, Managing Director

Follow-On Activity

After such a successful initial collaboration, Scottish Counselling Services and the University of Aberdeen continued their collaboration with work to further develop and advance the software in preparation for commercialisation; enabling it to be offered under a subscription service that could be offered to other counselling providers, introducing a new income stream for the organisation.  This application will also enable SCS to improve efficiencies within the business, and thus spend more time on business development, generating additional income in a cost-efficient manner.

This work was part funded by an SFC Advanced Innovation Voucher.

This has been an amazing and challenging project but one that I am really proud to have been a part of.  I feel excited about future developments and opportunities that I know will evolve because of what has been produced.  Carole MacKintosh, Managing Director

Building on the previous collaborations, an internship was then created to consolidate the ‘lite offering’ of a Session On Demand platform designed to aid secondary and primary schools in Scotland in offering counselling to all of their pupils.  This project used the same student from the University of Aberdeen who was involved in the initial collaboration and was funded by an SFC Student Placement Innovation Voucher.

My experience of the project has been extremely positive.  The prospect of being part of a team developing a web application from the beginning felt daunting, however the team were supportive and patient throughout.  I felt out of my comfort zone many times as I was working in an area that I had no previous experience in, however, we managed to work out what was needed by organically processing and checking out what worked, what didn’t work and what need amending.  It came together from actively listening to each other but mostly from the expertise and guidance of the development team.  This was an experience I enjoyed and feel that what we have achieved will have a positive impact on our service users and organisations.

The additional commercial benefits include being able to demonstrate our innovation and credibility as an organisation to potential clients.  This I feel has opened many doors and also created many more opportunities.  It has also helped expand my own thinking on how to create additional opportunities.  Carole MacKintosh, Managing Director

Additional activity

Scottish Counselling Services also worked with both the University of Edinburgh Business School and the University of Strathclyde on various student-based projects to aid in the growth and development of their business.