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Background

The Whithorn Trust was founded in 1988 to inspire the public with the story of Whithorn, which is one of the earliest sites in Scotland where archaeological evidence of Christian practice is found. The site was an early medieval monastery and later a pilgrimage shrine. The Trust operates a visitor centre; museum; guided tours, including its full-scale replica Iron Age Roundhouse; and a café and shop to support its activities. It also promotes wide ranging economic development and educational initiatives, working with bioarchaeologists on dating and population information for the early burials.

Challenge

In May of 2020, Interface joined forces with VisitScotland and the Scottish Tourism Alliance to launch the Adopt a Business scheme; a new initiative aimed at boosting the sector’s recovery from COVID-19 by connecting tourism businesses to university academics and students for research and development projects; helping businesses to diversify and adapt to the new environment.

Julia Muir Watt, Development Manager at The Whithorn Trust, responded to the Adopt a Business initiative saying: “We would be interested in hearing from anyone who can work with a heritage organisation on virtual reality. We already work with archaeologists who are looking to produce an interactive archaeopuzzle with 3D models, but we have lots of resources where virtual reality experiences may be applicable.”

Solution

Mari Findlay, Business Engagement Executive at Interface, put Julia in touch with Dr Kirsten Cowan from University of Edinburgh and Dr Alena Kostyk from University of Glasgow, who had both expressed interest in participating in the Adopt a Business initiative and volunteered to work jointly on the project during their summer holidays.

Benefits

Drs Cowan and Kostyk were able to secure funding for the project that included ESRC (Economic and Social Research Council) Impact Acceleration Account funding from both the Universities of Edinburgh and Glasgow that was used to fund filmmakers, post-production costs, podcasts and 3D headsets; enable the continuance of the collaboration; and support the creation and testing of digital marketing solutions. 

In collaboration with filmmakers, Silly Wee Films based in Glasgow, a static scenes VR tour for the Whithorn Trust’s Iron Age Roundhouse and Priory was created and the academics are in the process (January 2021) of creating a 360-degree video VR tour, which is in line with the Trust’s new digital ambitions.  Audio narrations were developed in collaboration with The Big Light podcast company from Glasgow.

A Facebook campaign was designed and tested to facilitate the sales of the Whithorn Trust’s “digital ticket” initiative and to build a larger social media following.

An additional student marketing project was also secured by the academics to look at improving the Trust’s general marketing activities for 2021.

The academics continue to support the Trust.

Background

Flaér (a brand by Scottoiler Sport Solutions) are a new performance cycling brand established to launch their most recent innovation, the Revo Via, the world’s first chain performance system for road bicycles.

The Flaér Revo Via chain performance system applies micro-doses of a specially developed fluid to the chain at set time intervals during the ride, so no matter what the conditions, the chain remains perfectly optimised – all the time.

This unique system ensures maximum power transfer to the wheel, smoother gear shifts and a visibly cleaner transmission. The result – you get the most out of the effort you put in. Our extensive testing has shown up to 12 watts in power gains at the wheel – a figure which increases the longer the duration of the ride.

Challenge

A key aim with this product is to engage with professional road cycling teams.  Prior to starting production, Flaér were keen to conduct aerodynamic testing that would help them better understand the performance benefits of the Revo Via and establish what drag their system would create on a road bike.

Solution

Chris Simpson, the Technical Director at Flaér, contacted Interface when they were in this last stage of testing as they were looking to engage with an academic department with full wind tunnel facilities and associated expertise to carry this out. Interface was able to help him;

After putting out a search to various universities, Interface introduced Chris to Dr Richard Green from the Department of Aerospace Sciences at the University of Glasgow to access their wind tunnel facility and the related support the University offers.

Benefits

The project has since led to the creation of improved processes and improved, as well as new, products, with a resulting increase in overall productivity, products and turnover. The business has now also secured a UCI professional road cycling team (Orica-Scott) who they will work with for the next 3 years as technical development partners.

“Thanks to the work of Interface and their wide reach of academic contacts, we have been able to reach out to specialists who have been able to help us fulfil our project requirements. The response time, communication and understanding provided by Interface was outstanding. Their attention to detail and support was extremely valuable in our business achieving its goals”. Chris Simpson, Technical Director, Flaér.

The project has led to follow on work with the University of Glasgow where a Postgraduate student is carrying out computational work to add more detail to the experimental work that Dr Richard Green performed for them.

Established in 1991, Investors in People Scotland aims to help organisations and their employees make the most of their abilities.

The company vision is to help transform performance and productivity in Scotland by encouraging, enabling and recognising the use of the Investors in People methodology to improve the way in which people are led, managed and developed.
This way, organisations can become more effective, productive and competitive helping to grow the economy.

The Business Challenge:

The company was looking to commission independent research to assess the impact that Investors in People Scotland have on the range of organisations which they work with and the ways in which their activities contribute to the strategic objectives of the Scottish Government through Scotland’s Economic Strategy (2015) and the National Outcomes.

The Interface Solution:

Investors in People Scotland approached Interface directly, to seek help in finding an academic partner to undertake the research.

The Interface team worked with them to develop a project brief which then was sent on to a range of universities and research institutions across Scotland. After speaking to three eminent social science groups, the company chose to work with Andrea Glass from the Training and Employment Research Unit (TERU) at the University of Glasgow.

The Training and Employment Research Unit (TERU) is a multi-disciplinary centre for applied economic and social research, driven by a desire to offer practical solutions to the challenges faced by policy makers, practitioners, individuals and communities. This unit undertakes research and evaluation work and delivers specialist training for a wide range of clients across the UK.

The Benefits

This research focused on how and why organisations became involved with Investors in People Scotland as well as the impact and overall value it has had on the organisation.

This led to a new research opportunity reviewing the impact and value of Investors in Young People.  

Once again, thanks to Interface matchmaking service and having well-established access to all world-class academic expertise, the team completed a comprehensive search and managed to quickly identify the best academic match from across all disciplines.

Through both desk-based research and in-depth interviews, this project highlighted the market potential for Investors in Young People as well as the potential barriers to engagement and the possible routes to market through businesses and partners. This provided invaluable independent research and analysis to support future approaches to increase the reach and impact of the Investors in Young People accreditation beyond the pilot phase.

Peter Russian, Chief Executive at Investors in People Scotland, said:

“Interface provided an invaluable resource in helping us to quickly engage with high quality expertise in three of Scotland’s leading universities.  Working to a tight timescale we were able to commission a large research project which has been fundamental to confirming the value and impact of Investors in People”.

Andrea Glass, Depute Director of the Training and Employment Research Unit (TERU) added:

“Building on the very positive Year One review of Investors in Young People, TERU worked closely with Investors in People Scotland to provide an overview of youth employment policy, the youth labour market and an assessment of the employer marketplace to provide in-depth understanding of the operating context.
Drawing on TERU’s networks and expertise, the organisations that support young people to secure, sustain and progress employment were identified and assessed as potential key players in the roll out of Investors in Young People going forward.
This research offered an opportunity to build on the Training and Employment Research Unit’s (TERU) extensive portfolio of work to support the design, development and implementation of policy to address youth unemployment in Scotland.  Working closely with Investors in People Scotland was a very positive experience and allowed TERU to develop a comprehensive evidence base to help guide the future approach to increase the reach and impact of Investors in Young People”.

The Company

Scotmas is a leading manufacturer of water treatment, hygiene and environmental care products. Best known for its extensive range of chlorine dioxide systems, developed with over 25 years experience in the market, it is now actively involved in developing microbial biotechnology, insect repellents, insecticidal textiles and consumer product ingredients.

With a strong and continued commitment to R&D, Scotmas is always on the look-out for strategic investment opportunities with other companies and projects which can provide experience and capabilities that will add value to its offering.

The Business Challenge

An introduction to Interface – The knowledge connection for business, presented an opportunity to advance two research projects, one looking at bacteria identification and another on bacteria and virus tests. Following an extensive search of expertise in the field, Interface helped the company to develop active partnerships with several academic institutions.

The company produces microbe-based products used for a variety of applications in waste water treatment and land remediation, but wanted to expand this into a range of domestic cleaners and products for specific industrial contamination.

The Solution

Following discussions with the University of Aberdeen, it was learnt that spin out company NCIMB was undertaking the characterisation of the bacteria strains on a routine basis.

Scotmas was looking for help to investigate the effectiveness of one of its products for a client. Interface facilitated a project with Glasgow Caledonian University’s Dr Chris Woodall, from the School of Life Sciences, offering specialist testing services for bacteriological and viral testing. The project resulted in a continued relationship and subsequent testing work.

Following the success of the initial project, Scotmas embarked on a number of new collaborative projects, including corrosion studies and a project on microencapsulation and was in active discussions with other academic groups including Scottish Crop Research Institute and the University of Glasgow.

Benefits

Alistair Cameron, Technical Director at Scotmas commented:

“We were looking to strengthen our range of microbe-based products in a variety of domestic cleaners and products for tackling specific industrial contamination.  Interface linked us to academic partners who helped in the commercial culturing of these microbes, in order to supply a powdered product to Scotmas’s commercial operations.”

Scotmas went on to collaborate with the engineering department at Heriot Watt University, an academic team that were included in the University’s research submission to REF 2014* (Research Excellence Framework), 94% of which was judged as “world-leading” or internationally excellent. 

In November 2016 Scotmas announced that they are sending new self-sustaining technology to Botswana to bring properly treated water supplies to some of its most remote areas.The Bravo Hydro system runs without grid electricity or solar power, using a tiny generator in the water pipe. Scotmas said the technology could bring reliably disinfected water to areas where it had not been possible before.It is being sent to 40 villages in Botswana thanks to a major investment by the country’s government. ​

Scotmas undertook around ten collaborative projects with academia since the original project facilitated by Interface including two Knowledge Transfer Partnerships (KTPs) with Heriot-Watt University. The family business employs 42 people and provides chlorine dioxide water solutions around the world – including in Doha for the Qatar World Cup 2022 and in villages in southern India.

In 2020 Interface linked Scotmas to Robert Gordon University to support the development of a new and innovative method of producing disinfectants without harmful by-products for use in hospitals, water supplies and food production applications. The project was funded through an Advanced Innovation Voucher and won Innovation of the Year at The Scottsh Knowledge Exchange Awards 2021.

*The REF is the system for assessing the quality of research in UK higher education institutions.

Edinburgh-based Blackwood Foundation has researched how design and technology affects the day to day lives of Scotland’s disabled population.

The nationwide research enables housing associations and disability bodies to understand the living experiences of those with a disability, sensory impairment or support requirements, through identifying what works effectively in the home environment.

The Business Challenge

In 2010, and working in partnership with Capability Scotland, The Blackwood Foundation held 11 workshops throughout Scotland to gather the views of the disabled on what pleased or frustrated them with design and technology across a range of contexts in terms of independent living.

These workshops were also observed by industry representatives from local authorities and housing associations.

The Blackwood Foundation required an academic partner to document these workshops and produce a post-project research report for future use.

The Solution

Interface facilitated an introduction between The Blackwood Foundation and Phillippa Robertson-Rieck and Nick Watson from Strathclyde’s Centre for Disability Research, School of Social and Political Sciences at the University of Glasgow.

The academic team compiled data collected from 97 disabled individuals. The data itself was segmented into three technology categories – ‘generic’, ‘specific’ and ‘appropriated’.

‘Generic’ refers to technologies aimed at enabling independence such as computers, remote controls and cooking aids. ‘Specific’ refers to technologies and design, including specific domestic applications and designs, aimed at enabling independence which have been specialised for certain disabled people. ‘Appropriated’ includes examples of both design and technology where disabled people have been innovative in creating their own solutions.

This collaboration resulted in the report ‘Design and Technology as an Aid to Living Independently: Disabled people’s views and experiences’.

Key findings included:

• Inaccessibility and inappropriate design was the single most important and common design frustration, i.e. the width of fixtures and fittings, plug sockets too low down; kitchen cabinets too high or low; inappropriate door handles; inappropriate taps and inaccessible bathrooms
• Access to computers and the internet was central to the lives of many participants and the reliability of an internet connection was a major problem
• Level access was seen as a crucial design feature that facilitated independence and accessibility

The Blackwood Foundation has launched a social media site which acts an information forum for the disabled and those in the relevant disability fields to share knowledge and increase awareness of design and technology solutions available to them.

Keep up with the Blackwood Foundation here.

Whisky making is a long established industry normally associated with the distilleries spread around the Highlands of Scotland, but a local entrepreneur in Dumfries & Galloway has set his sights on breathing fresh life into a distillery which was last in use nearly 90 years ago.

David Thomson and his wife purchased the long-derelict Annandale Distillery based in Lowlands, near Dumfries, which first opened in the 1830’s and remained at the forefront of lowland whisky production until it closed in 1919. Now, almost 90 years later, a newly formed Annandale Distillery Company Limited is a step closer to restoring the historic distillery buildings to its former glory with its new whisky brand and an integral online visitor ‘experience’.

The Business Challenge

Financial assistance secured from Historic Scotland and The Scottish Government through a Regional Selective Assistance (RSA) grant initially helped to get the project off the ground, but of prime importance to David was academic help to undertake historical research pertaining to the locale of the distillery and the culture of its area. This would involve delving into areas such as the evolution and history of the lowland Scots language and emigration patterns from the region.

All this research was central to the brand ethos that he plans to develop and is also important in the context of developing a memorable online visitor experience.

Understanding David’s ‘day job’ was key to sourcing the level of high quality research he required. He is founder and CEO of MMR Research, one of Europe’s largest, independent consumer research businesses. Additionally, he is visiting Professor in the Department of Food Biosciences at University of Reading, UK, where key interests include sensory branding and the development of understanding consumers’ choice behavior.

The Solution

With his knowledge, David identified Interface – The knowledge connection for business, as an excellent source to tap into, partly because the team can access academics with key knowledge pertinent to his project and partly because in David’s own words ‘as well as the quality of whisky, it is important that the brand has some meaning and value’.

Interface rapidly understood and immediately grasped the key elements of David’s requirement and arranged collaboration with three academics specialising in quite distinct areas that would support his aims. The key was to convey much of the evolution and history of the lowland Scots language and written in a style which, in David’s words, had to be light and witty, but also comprehensive and credible, with the scope to offer further enhancement and development.

Interface put him in touch with renowned linguist, John Corbett, Professor of Applied Language Studies at the University of Glasgow with specialism in Scots language studies.  Professor Corbett wrote on the development of the Lowland Scots language and used the language to add descriptions of historical whisky and whisky-related events.

Interface also brokered collaboration with Dr Billy Kenefick, a lecturer in modern Scottish and British history at the University of Dundee, who looked at the history of the area and its migration patterns to other regions throughout the world. This is of particular importance to David, since the Single Malt Lowland Scotch whisky produced at the Annandale Distillery will be sold globally (either through the website or an international network of drinks distributors) and he has identified that a key target will be consumers around the world with Scots heritage and ancestry.

By populating the website with historical facts and figures around the history of emigrant Scots, these consumers could relate to their forefathers migration to the colonies such as Australia, New Zealand, Canada, USA and South Africa. Indeed, the migration from the borders was of special significance, since David’s home town of Annan was a significant emigration port in the 1700s and 1800s, either offering direct sailings to the colonies or as a ‘feeder service’ to larger vessels bound from Liverpool.

The third academic Interface brokered a partnership for was through Dr Malcolm Lochead, a fellow in design, based at Glasgow Caledonian University who contributed to the initial ideas on brand design and development and is designing a signature plaid for the distillery.

“I am so grateful to Interface for bringing together this resource of extraordinary academic talent. Each project has its own challenges and the information and research has been pivotal to keeping the developmental phase on track.  I was intrigued to see if the academic teams were up to the demands of the task, and so far I have been very impressed. Trying to lay my hands on all this information myself, would have taken me a significant amount of time, but the Interface team pulled out all the stops to surpass my expectations.”

The name Kodak has been synonymous with the pioneering days of photography from as far back as the late 19th century. Since these early days, the company has remained a global brand leader, ranking as one of the leading multinational corporations, recognised in virtually every country around the world.

Much of Kodak’s recent success has been achieved by embracing the revolution in consumer technology and particularly, the move away from ‘traditional’ print photography to the huge global surge in digital photography of the late 1990’s.

The Business Challenge

Kodak, however, is more than a photographic and imaging consumer brand. To maintain its market-leader position, it has to continually adapt to change – researching and developing products and services ready to anticipate the next digital technology phase.

To underline this, Kodak has a very active global research and development community. In the UK, Kodak’s European Research Centre, based in the Cambridge Science Park, employs up to 30 people. It collaborates closely with the renowned Eastman Kodak laboratories in Rochester, New York, helping researchers identify new technologies that serve the needs for a diverse and increasingly digital European market in optoelectronics, materials research and imaging software.

Kodak’s European Research Centre has a key role, ensuring the company maintains market prominence in areas such as digital imaging, display technology and healthcare. And with innovation vital to sustaining commercial success, Kodak External Alliances (KEA), the body created to establish external working partnerships, is fuelling Kodak’s technology drive by building strategic relationships with universities, government laboratories and privately-held companies. This supports Kodak’s digitally-focused growth strategy by leveraging technology and intellectual property opportunities.

Currently, KEA is  involved in six UK Government funded (DTI programmes) and 2 EU Framework programmes and are always interested in exploring other opportunities relevant to their requirements.

Recently, Kodak has been working with Interface – The knowledge connection for business, to understand the expertise available to them within Scottish Universities and research institutes in specific technological areas – Digital Media and Systems (includes images, videos and audio), information management systems, Printing Technologies and Emerging Materials Technologies.

The Solution

Interface identified a number of potential partners – leading research groups in Scotland across the four areas which were of interest to the KEA team. Interface organised and supported Kodak during its subsequent visit to Scotland to meet with the key academic groups that were identified. The Interface team liaised with Kodak team members and academic partners to ensure meetings were set up and introductions brokered.

The Benefits

As a direct result of the meetings with the academic groups, two formal collaborations were established with separate groups at the University of Glasgow. The first of which is with Matthew Chalmers, a Reader in Computer Science. His work aims to take account of social and perceptual issues in the design and theory of computer systems. A collaborative research project with Kodak was established to investigate methods to better view images.

A further collaboration was established with Dr Joemon Jose, who is also a Reader at the Department of Computing Science, University of Glasgow. Joemon’s research focuses on all aspects of information retrieval (theory, experimentation, evaluation and applications) in the textual and multimedia domain. Following on the success of the initial consultancy, the group is exploring other options of continuing collaboration including the support of a PhD student.

Dr Chris Moore, Director of Kodak External Alliances commented;

“Kodak’s European Research Centre is responsible for identifying unique science and technology and discovering new opportunities that serve the needs of the diverse and increasingly digital European markets.

Establishing collaborative partnerships through consultancy and studentships ensures that Kodak continues to be a world leader in developing the most technologically advanced and customer friendly imaging products. Working with Interface has allowed us to establish relevant capability within Scottish Universities in our areas of interest from image science to information systems.”

Dr Siobhan Jordan, director of Interface commented;

“The complexities helping develop a new range of digital process and applications with Kodak’s research teams are a testament to the superb capability within University of Glasgow’s Computing Science faculty which we identified on Kodak’s behalf. In the past ten years, we have seen an expediential growth in digital technology and Kodak’s vision to research and develop future opportunities in Scotland has to be applauded.”